EU AI Act Article 4 training: an AI literacy programme for every employee
Every employee understands what AI is and how to use it responsibly, every manager knows the rules, and your board can show it. A programme of assessed courses that maps to the Article 4 duty, delivered through your LMS with completion records.
What Article 4 requires
Article 4 of the EU AI Act has required providers and deployers of AI systems to support their staff's AI literacy since 2 February 2025. Since 27 July 2026, under Regulation (EU) 2026/1744, providers and deployers must take measures to support the development of AI literacy among their staff, without guaranteeing any set level for any individual, and the Commission and the member states also have a duty to promote it. A failure under Article 4 does not fall within the Act's EU-wide fine tiers and is a matter for national rules (position as at September 2026). (Sources: Regulation (EU) 2024/1689, Article 4; Regulation (EU) 2026/1744. Verify against the current text at the time of reading.)
Who it applies to
Any organisation that uses AI systems in the course of its business and operates in the EU, whether or not it is based there. UK organisations with EU customers, offices or operations are in scope for that activity. Employees, contractors and anyone else who uses AI on your behalf count as "staff and other persons".
The programme
- For everyone: AI for Business 101. What AI is, where it is used, how to use generative AI tools well and how to use them responsibly. About 90 minutes, four assessed units.
- For managers and leaders: AI Governance for Business 101. The rules that now apply, including the EU AI Act, how to put governance into practice and the part each role plays. About 90 minutes.
- For specialists: the role courses. AI for Finance, HR, Law, Marketing and Manufacturing, and the legal-sector courses for in-house teams, partners and litigators. About 45 minutes each.
- Optional: Microsoft 365 Copilot courses for organisations that have rolled Copilot out, so the tool people actually use is the one they are trained on.
Evidence of completion
Every course reports completion and a score to your organisation's LMS through SCORM 1.2, and the LMS keeps the record. A programme licence includes a one-page programme summary from us, listing which roles take which courses and what each assessment covers, written so it can be shown to a board or a regulator.
Pricing
A programme licence is priced per learner, per course, the same as the rest of our catalogue, so the total depends on how many roles you cover and how many learners you have. See our pricing page for the rates and discounts, or ask for a quote and we will map the programme to your roles.
Questions
- Is the training itself mandatory? Article 4 requires organisations to take measures to support AI literacy; structured training with a record of completion is the most direct way to show that you have. It is not the only way, and the duty is on the organisation, not on each individual to pass a test.
- Does this apply if we only use ChatGPT or Copilot? Using a general-purpose AI tool at work makes you a deployer of an AI system for that use. The duty is proportionate to how the tool is used, which is why the programme has a foundation for everyone and deeper courses for people who use AI in higher-stakes work.
- We are UK-only. Are we in scope? Only if you operate in the EU, for example through customers, offices or services there. Many UK organisations choose to train to the same standard anyway, because the training is good practice and the same tools are in use.