AI Agents for Business
AI agents do not just answer questions; they take actions and complete tasks. This 45-minute course shows your people what agents are, where organisations are already using them, how to work alongside one, and how to keep them safe and accountable. Four assessed units, no technical background needed, for anyone whose job is about to include an agent.
- Easy-to-follow course
- 4 quizzes at 80% in every course
- Narration and captions on every screen
- Written and fact-checked in 2026
Watch the introduction, then see the interactions your learners will use.
One licence for your LMS, 12 months, for the learners you buy for, delivered as one SCORM package. Priced per learner, with volume discounts.
What your team will learn
Upon course completion, employees will gain a full and clear understanding of:
- What an AI agent is and how it differs from a chatbot
- Where AI agents are being used across business
- How to work with agents: goals, tools and oversight
- The specific risks of AI agents, from permissions to security
- How to use AI agents responsibly, with control and accountability in mind
Who it is for
Written for all staff. No technical background is needed, and nothing in it assumes a previous course.
This course from Blocknorth gives everyone a clear, practical understanding of AI agents: the new wave of AI that doesn't just answer questions, but takes actions and gets tasks done. No technical background is needed: you will learn what AI agents are, where they are being used, how to work with them and how to use them safely and responsibly.
Course contents
4 units. Each ends with a 10-question quiz; 8 correct unlocks the next unit.
Understanding AI Agents
- What an AI agent is and how it differs from a chatbot
- The capabilities that make something an agent
- How an agent works: goals, plans, tools and actions
- What agents are good at and where they fall short
AI Agents Across Business
- Customer service, software, research and sales agents
- Operations, finance, admin and personal-assistant agents
- Real examples across the industries
- An honest reality check on where adoption stands
Working with AI Agents
- Giving an agent a clear goal and the right tools
- Permissions and least privilege; instructing agents well
- Keeping a human in the loop and checking the work
- When an agent is the right tool and when it isn't
Using AI Agents Responsibly
- Least privilege, the number-one control
- Human oversight, security and prompt injection
- Data, accountability, guardrails and monitoring
- When not to use an agent and governance
Details
| Length | About 45 minutes, self-paced, resumes where the learner left off |
|---|---|
| Format | SCORM 1.2 package. Runs in any conformant LMS (Moodle, Cornerstone, Docebo, SAP SuccessFactors, TalentLMS and others) |
| Assessment | 4 unit quizzes, 10 questions each, 80% to pass. Score and completion reported to your LMS |
| Accessibility | Optional narration and captions on every screen, keyboard navigation, responsive on PC and tablet |
| Language | UK English |
| Publisher | Blocknorth |
| Written and fact-checked | In 2026, reviewed each quarter |
What a licence includes
One licence for your LMS, 12 months, for the learners you buy for, delivered as one SCORM package. Priced per learner, with volume discounts.
See pricing →Questions buyers ask
Will it run in our LMS?
Yes, if your LMS supports SCORM 1.2, which almost every LMS does. You upload one zip file, assign it, and completions and scores report back automatically. We confirm compatibility for your platform before you buy, and the free sample package lets you test it in place.
Can we try it before we buy?
Yes. Ask for the free sample package and you will have Unit 1 of a foundation course as a real SCORM 1.2 file, so you can check it runs in your own LMS. Request it with the form below and you will have it within 1 working day.
What do we receive?
The SCORM package, a one-page quick-start for your LMS administrator, the course listing sheet for your catalogue, and preview images. Updates to the course during your licence are supplied at no charge.
How does a licence work?
You licence the course for the learners you buy for, for 12 months, on your own LMS, and you receive one SCORM package. Pricing is per learner with volume discounts as your numbers grow, and we licence from ten learners upwards.
Where teams go next
AI for Business 101
AI Skills for Legal Professionals
Claude AI for Business 101
AI for Finance
Read: The Ultimate Guide to Buying E-Learning Courses for Business 5 minute read
Request a quote or the sample package
Tell us the course and roughly how many learners. You will have a quote, or your sample package, within 1 working day.
Prefer email? sales@businesstechnologytraining.com